Terms & Conditions

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. By visiting, viewing or ordering from our website you agree to acknowledge and be bound by the Terms and Conditions outlined in this agreement. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion. Please read carefully to avoid any misunderstanding.

This Agreement outlines the ordering Terms and Conditions bound to all www.thesecrets.in transactions incorporating but not limited to online, fax, phone and email ordering. Furthermore, this agreement outlines specific terms of use applicable to all aspects of our website.

The words we, us, our, the Secrete mean www.thesecrets.in owned by Manifestations, a Proprietorship Firm having its Address at Prof. Dayanand Deomore, B9, Royal Plaza, Dabholkar Corner,
S.T. Stand, Kolhapur 416001. The words you and your, refer to registered users, customers, resellers, associates, suppliers or general public visitors to our Web Site.

We may amend this Agreement at any time in our discretion by posting the amended terms on our Site. Any amendments to this document will be posted at welcome page. Except as stated below, all amended terms shall automatically be effective immediately after they are posted online. This Agreement may not be otherwise amended except through a written request from you (signed) and agreed by us (signed). This agreement is effective on 5th September 2014.

1. GOVERNING LAW

The Terms and Conditions of this agreement are governed by the applicable statutory rules and regulations enforced by the Government of India and Government of Maharashtra.

2. DISCLAIMER AND LIMITATION OF LIABILITY

 a. All details about material on our website is provided to you for giving general idea about the items. We do not warrant or guarantee the accuracy, adequacy or completeness of the said item, and expressly disclaim liability for mistakes, misleading or absent information.

b. To the maximum extent permissible by law and unless otherwise specified, we do not warrant, guarantee or make any representations and warranties of any kind, whether express, implied or statutory.

c. Whilst we promise to actively combat malicious activities, we do not warrant, guarantee or make any representations our website will be safe from such behavior including but not limited to viruses, hackers or denial of service attacks. Furthermore, we do not warrant, guarantee or make any representations that our website will be fully accessible at all times and disclaim any loss or damages as a result of it being unavailable.

d. To the maximum extent permitted by law, we disclaim liability for any damages, including, without limitation, direct or indirect, special, incidental, compensatory, exemplary or consequential damages, losses or expenses, including without limitation lost or misdirected orders, lost profits, however caused and under any theory of liability arising out of or in connection with

(1) use of this site, or the inability to use this site by any party; or

(2) use and desired output/ effect of use on you, the products on the site, or the inability to use the products sole through this site by any party; or

(3) any failure or performance, error, omission, interruption, defect, delay in operation or transmission; or

(4) line or system failure or the introduction of a computer virus, or other technical sabotage, even if we or our employees or representatives are advised of the possibility or likelihood of such damages, losses or expenses.

e. The Secrets is just a facilitator. The Secrets is a portal through which, you are able to order various products, which are beneficial for its users. The Secretes acts as Facilitator. Hence, the Secretes is not at all responsible for quantity, quality, usability, desired output/effects on individuals etc. of the products made available through this site.

3. METHOD OF ORDERING

Ordering over the Internet enables customers to access real time pricing and information of our entire product range, It also allows you to view order history, create regularly ordered product templates and many other features to save time and effort.

i. All online orders are treated as an express intention to purchase the nominated Products (Purchase Order/items added in Add to Cart) for the agreed online prices.

ii. You accept that other than Freight on Board (FOB) all other freight charges will not be included with your online purchase order. See Terms and Conditions of Delivery below.

iii. We reserve the right to alter the agreed price if an incorrect price was caused by a software fault, error or malicious attack.

All such orders are treated as an express intention to purchase the nominated items (Purchase Order/item added in Add to Cart) for a previously quoted price.

4. PRICING

a. Unless otherwise specified, all prices on our website are quoted in Indian Rupees (INR).

b. Listed prices are displayed Including GST or other taxes as applicable.

5. ORDER PROCESS

a. Once you placed order and click “confirm”, Email confirming the receipt of the Order will be sent immediately.

b. Delivery timing provided by us will be approximate and may vary as per prevailing and peculiar circumstances.

c. Customers will be notified via email if delays in shipping/delivery occur.

d. Order once placed cannot be cancelled. In case after order is placed and due to any reason you refuse to accept the delivery, you are liable to pay all the charges shown payable by you to us.

e. Unless previously quoted, you accept that any extra freight charges will be added to your order.

 

6. METHODS OF PAYMENT

For ordering online we accept the following methods of payment:

i. Payment Gateways (Prepaid)
ii. others … coming soon

7. DELIVERY

a. We use Courier/ Postal services for delivery ensuring your orders are delivered in a timely manner and ready for immediate use.
All orders are securely packaged so all products should arrive as they left – in perfect condition.
If you have any delivery queries, please email us info@thesecrets.in.
Extra costs apply for heavier items.
Cost of delivery is upon request.

b. Documentation: An itemised Tax Invoice containing a description of items purchased and freight charged accompanies all orders.

c. Final Delivery: All orders will only be delivered to residential or business addresses, and will require a signature upon receipt or a signed authority to leave card. Deliveries to apartments must be received by the apartment resident and cannot be left with other parties or in the common areas of the building.

d. The Secretes also reserves the right, at its discretion, not to ship items ordered or purchased on this website to certain places and / or addresses.

e. It is our company policy that we do not deliver to Post Office box.

f. Delivery address cannot be changed once order(s) has been placed.

g. If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative, like your work address for delivery.

h. If you are not home at the time of delivery additional delivery charges may apply.

i. Delivery time may vary depending on your location, address, accessibility.

j. Delivery charges are determined by packing size, weight and delivery location.

8. CANCELLATION

1. Cancellation by the Secretes:

a. The Secretes is constantly making its efforts to deliver the orders. However, in rare case, if the Secretes cancels order for any reason whatsoever, then the Secretes will not at all be responsible for any loss of any nature whatsoever.

b. In case the Secretes is going to cancel the delivery of order, then the Secretes will inform the customer by giving him cancellation email as early as possible.

c. The Secretes will not at all be responsible for giving any clarification/reasons for cancellation of order.

9. QUANTITY DISPUTE

1. The quantity, quality and sufficiency of the quantity & quality mentioned on website is of general nature. It may vary from case to case. The Secretes has ensured that the exact quantity & quality as order is being made available for delivery. However, the Secretes is not responsible for any inaccuracies and insufficiency of the quantity & quality, in your opinion.

2. In case of dispute regarding quantity of the order, decision of the Secretes will be final and binding.

10. REFUNDS

a. Please choose carefully as you are not entitled to a refund for incorrect purchase or if you simply change your mind.

b. Keep your receipt as proof of purchase.

c. In case the Secretes cancels the order, then it will refund the money received to you any of the in following ways:

1. In case of Deposits paid by Credit Card – The refund shall be processed in 2 business working days.

2. In case of Deposits paid by Debit Cards – The refund shall be processed in 2 business working days but fund to reflect in your accounts, it might take 21 working days (as per the RBI guidelines).

Please contact us if you require any further information on +91 231 2650951 or email us at
info@thesecrets.in

11. DISPUTE RESOLUTION

All disputes arising out of or in connection with any transaction on the site of The Secrets and / or these Terms and conditions or otherwise, will be subject to jurisdiction of Courts in Kolhapur, Maharashtra only. All the disputes will be solved through the sole Arbitrator appointed by the The Secrets and the same will be governed as per the provisions of the Arbitration and Conciliation Act, 1996. The place of Arbitration will be Pune, Maharashtra. The language of the proceeding will be English. The parties to the dispute will bear cost of arbitration equally. The decision of the Arbitrator will be final and binding on the parties.

12. DISCLAIMERS

1. The Secrets may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items.

2. The information/content provided on this site is intended for personal non-commercial use. Other than what is expressly provided herein, you agree and undertake not to download, use, copy, reproduce, distribute, display, broadcast, sale, license or otherwise exploit for any purpose any content without the prior written consent of the Secrets.

3. The Pictures shown on our website are Creative Visualisation. However, we cannot guarantee that your monitor’s display of any color will be accurate.

4. If there is a conflict between these terms and the additional terms, the additional terms will be applicable for dealing such conflict.

5. These terms control the relationship between the Secrets and you. They do not create any third party beneficiary rights.

6. If you do not comply with these terms, and we don’t take action right away, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).

7. If it turns out that a particular term is not enforceable, this will not affect any other terms.

CONTACT US

Please feel free to contact us if you require further information or a clarification of any statements above.
info@thesecrets.in